On May 15th, the work conference of the patient service system of CR Healthcare and the release ceremony of the star service evaluation standards were held in wuhan. Yu Hai, general manager of CR Healthcare, Wu Xinchun, deputy general manager, the heads of patient service in member hospitals, and relevant staff members attended the conference.
CR Healthcare' Star Service Evaluation Standards were released. It marked a new era of standardization and star rating for CR Healthcare's patient service system.
Yu Hai made a summary speech.He emphasized that the patient service system is the core competitiveness of CR Healthcare and an important of the operation mode of CR characteristic medical business. He put forward the following requirements for the next step of work. First, we should improve political position and strengthen the sense of responsibility.Second, we should promote the implementation of standards and create service benchmarks. Third, we should strengthen brand building and expand social influence. Fourth, we should strengthen intelligent empowerment and promote quality improvement and efficiency enhancement. Fifth we should focus on long-term planning and plan the "15th Five-Year Plan" blueprint.